Privacy Policy

The Double Down

Last updated: 23 September 2026

1. About this policy

This Privacy Policy explains how The Double Down collects, uses, stores and discloses personal information when you visit www.thedoubledown.com.au, contact us or otherwise interact with the website.

The Double Down is owned and operated by The Trifect Group Pty Ltd (ACN 608 668 935), referred to in this policy as “The Double Down”, “we”, “us” or “our”.

We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.

2. Information we may collect

The information we collect depends on how you interact with the website.

Information you provide

We may collect information that you voluntarily provide, including:

  • your name;

  • your email address;

  • the contents of an enquiry or message;

  • information submitted through a contact form;

  • correspondence you send to us; and

  • any other information you choose to provide.

Please do not provide sensitive personal information unless it is necessary for your enquiry.

Information collected automatically

When you visit the website, certain technical information may be collected automatically by our website, hosting provider, analytics services or security tools.

This information may include:

  • your IP address;

  • browser and device type;

  • operating system;

  • approximate location derived from your IP address;

  • referring website;

  • pages viewed;

  • links clicked;

  • date and time of access;

  • time spent on the website;

  • technical errors; and

  • information about how you navigate and use the website.

This information is generally used in an aggregated or de-identified form, although some technical data may constitute personal information under applicable law.

3. How we collect information

We may collect information:

  • directly from you when you contact us;

  • automatically when you use the website;

  • through cookies and similar technologies;

  • through analytics, advertising and security providers;

  • from social media platforms when you interact with our accounts or embedded content; and

  • from publicly available sources where reasonably necessary.

4. How we use information

We may use collected information to:

  • operate, maintain and improve the website;

  • respond to enquiries and correspondence;

  • understand how visitors use the website;

  • monitor website performance and traffic;

  • identify and resolve technical problems;

  • protect the website against spam, fraud, misuse and security threats;

  • measure the performance of content, advertising and referral links;

  • manage commercial and affiliate relationships;

  • comply with legal and regulatory obligations;

  • establish, exercise or defend legal claims; and

  • communicate with you where you have requested or consented to that communication.

We will not sell your personal contact information to third parties.

5. Cookies and similar technologies

The Double Down may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance and measure advertising or referral activity.

Cookies are small data files placed on your device when you visit a website.

The types of cookies used on the website may include:

  • Essential cookies, which are required for the website to function properly;

  • Performance and analytics cookies, which help us understand how visitors use the website;

  • Preference cookies, which remember selected settings; and

  • Advertising or referral cookies, which may help attribute visits or registrations to particular links or campaigns.

Some cookies may be placed by third-party services rather than directly by us.

You can restrict or disable cookies through your browser settings. Blocking certain cookies may affect the operation or functionality of the website.

6. Analytics

We may use website analytics services to understand traffic, visitor behaviour and website performance.

Analytics providers may collect information such as your IP address, device details, pages viewed, referral source and interactions with the website.

We use this information to analyse general usage patterns and improve our content and website experience. Where available, we may enable privacy controls such as IP anonymisation, data-retention limits or consent settings.

7. Advertising and affiliate links

The Double Down may display advertisements, sponsored content and links to third-party websites, including bookmakers, gambling operators, casinos and other commercial services.

We may receive advertising fees, commissions or other compensation when visitors click certain links or register with a third-party provider.

Third parties may use cookies or similar tracking technologies to attribute referrals, measure campaign performance or personalise their services. These technologies are controlled by the relevant third party and are subject to that party’s privacy policy.

We do not receive or store passwords, payment information or complete wagering account details that you provide directly to a third-party operator.

8. Embedded content and social media

Articles may include videos, social media posts, images, widgets or other content embedded from third-party platforms.

Embedded content may behave as though you visited the third-party website directly. The provider may collect information, use cookies or record your interaction with the embedded content, particularly if you are logged into an account with that provider.

Our social media pages are also operated through third-party platforms. Information you provide through those services is handled according to both this policy and the privacy practices of the relevant platform.

9. Disclosure of information

We may disclose information to:

  • website hosting and infrastructure providers;

  • analytics and website-performance providers;

  • email and communications providers;

  • security, spam-prevention and technical-support providers;

  • advertising and affiliate partners where necessary to measure referrals;

  • professional advisers, including accountants, lawyers and insurers;

  • contractors assisting with the operation of the website;

  • government agencies, regulators, law-enforcement bodies or courts where required by law; and

  • a purchaser, adviser or relevant party in connection with a proposed or completed sale, restructure or transfer of all or part of our business or assets.

We only disclose information where reasonably necessary for a legitimate purpose, where you have consented or where disclosure is otherwise authorised or required by law.

10. Overseas data processing

Some third-party service providers may store or process information outside Australia, including in the United States and other countries in which those providers or their subcontractors operate.

Privacy protections in other countries may differ from those in Australia.

Where reasonably practicable, we select reputable providers and take reasonable steps to ensure that personal information is handled appropriately. You should also review the privacy policies of any third-party services you choose to use.

11. Data security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, interference and unauthorised access, modification or disclosure.

These measures may include access controls, website security tools, software updates, backups and reputable hosting services.

However, no online system or method of electronic transmission is completely secure. We cannot guarantee the absolute security of information transmitted through or stored by the website.

If we become aware of a data breach, we will assess and respond to it in accordance with applicable legal requirements.

12. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • respond to enquiries;

  • maintain business and legal records;

  • resolve disputes;

  • prevent fraud or misuse;

  • enforce agreements; and

  • satisfy legal, accounting or reporting obligations.

Information that is no longer required may be deleted, destroyed or de-identified, subject to technical and legal limitations.

13. Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding. In some circumstances, applicable law may permit or require us to refuse access. If that occurs, we will explain the reason where legally permitted.

Requests can be made through our Contact page.

14. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us through our Contact page and provide sufficient information for us to investigate.

We will review the matter and respond within a reasonable period.

If you are not satisfied with our response and the Australian Privacy Act applies to your complaint, you may be entitled to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

15. Third-party websites

Our website contains links to websites operated by third parties.

We are not responsible for the privacy, security or data-handling practices of those websites. You should review the privacy policy of each third-party service before providing personal information or creating an account.

16. Children and minors

The Double Down contains content relating to betting and gambling and is intended only for people aged 18 years or older.

We do not knowingly seek to collect personal information from anyone under 18.

If you believe a person under 18 has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete that information.

17. Changes to this policy

We may update this Privacy Policy when our website, business practices, service providers or legal obligations change.

The latest version will be published on this page with an updated revision date. We encourage visitors to review this policy periodically.

18. Contact us

Questions, requests or complaints concerning this Privacy Policy or our handling of personal information can be submitted through our Contact page.

The Trifect Group Pty Ltd
ACN 608 668 935